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All Systems Operational
Past Incidents
Feb 4, 2026
No incidents reported today.
Feb 3, 2026
No incidents reported.
Feb 2, 2026
No incidents reported.
Feb 1, 2026
Resolved -
Resolved: Video recovered via reroute through a different datacenter ~12:30pm Eastern.
By ~2pm Eastern, original issue had been resolved, and any channels that were rerouted are remaining that way.
Feb 1, 21:16 UTC
By ~2pm Eastern, original issue had been resolved, and any channels that were rerouted are remaining that way.
Feb 1, 21:16 UTC
Monitoring -
By early afternoon, Purple Cow TV service began recovering after traffic was rerouted through an alternate data centre.
As of mid-afternoon, the original issue has been resolved. Some channels are currently operating on the alternate route, while others are running on the regular network path. This configuration will remain in place for now to ensure continued stability.
Feb 1, 20:38 UTC
As of mid-afternoon, the original issue has been resolved. Some channels are currently operating on the alternate route, while others are running on the regular network path. This configuration will remain in place for now to ensure continued stability.
Feb 1, 20:38 UTC
Identified -
Video should be recovering via reroute through a different datacenter
Feb 1, 18:41 UTC
Feb 1, 18:41 UTC
Investigating -
We’re currently experiencing an issue affecting Purple Cow TV service. Our team is actively working to restore service as quickly as possible. Thank you for your patience.
Feb 1, 15:32 UTC
Feb 1, 15:32 UTC
Jan 31, 2026
No incidents reported.
Jan 30, 2026
No incidents reported.
Jan 29, 2026
Resolved -
Some Purple Fibre customers experienced slower-than-expected internet speeds and degraded performance. The issue affected a subset of customers and was most noticeable when running speed tests or during high-usage periods.
Our network team identified the underlying cause and implemented corrective actions to restore normal performance. Service has been fully stabilized, and we are continuing to review monitoring and capacity thresholds to prevent similar incidents in the future.
We apologize for the disruption and appreciate your patience while we worked to resolve the issue.
Jan 29, 18:18 UTC
Our network team identified the underlying cause and implemented corrective actions to restore normal performance. Service has been fully stabilized, and we are continuing to review monitoring and capacity thresholds to prevent similar incidents in the future.
We apologize for the disruption and appreciate your patience while we worked to resolve the issue.
Jan 29, 18:18 UTC
Jan 28, 2026
No incidents reported.
Jan 27, 2026
No incidents reported.
Jan 26, 2026
No incidents reported.
Jan 25, 2026
No incidents reported.
Jan 24, 2026
No incidents reported.
Jan 23, 2026
No incidents reported.
Jan 22, 2026
No incidents reported.