We're seeing access return to the affected apps and websites (including Crave, TSN, Yahoo Mail and some online games), and we're monitoring closely while we continue to work with our partners. The rest of your internet should keep working normally. If you're still having trouble with any of these, please reboot your modem. If that doesn't help, text or call us at 902-800-2660. Thanks for your patience, and for being in the herd!
Posted Sep 27, 2026 - 17:02 UTC
Monitoring
Update – We're seeing access return to the affected apps and websites, If you're still having trouble with any of these, please reboot your modem. If that doesn't help, text or call us at 902-800-2660. Thanks for your patience, and for being in the herd!
Posted Sep 27, 2026 - 14:16 UTC
Update
Update – We're continuing to work closely with our partners to restore access to the affected apps and websites (including Crave, TSN, Yahoo Mail and some online games). The rest of your internet should keep working normally in the meantime. Thanks for your patience, and we'll share another update soon.
Posted Sep 26, 2026 - 22:19 UTC
Update
Update – We're continuing to work on the issue affecting access to some apps and websites (including Crave, TSN, Yahoo Mail and some online games). We've traced it to our carrier's network, and they've confirmed they're actively working on it. The rest of your internet should be working normally, and there's nothing you need to do on your end. We're really sorry for the inconvenience, and we'll post another update as soon as we have more to share.
Posted Sep 26, 2026 - 19:47 UTC
Identified
We're aware that some customers maybe having trouble reaching certain apps and websites, including Crave, TSN, Yahoo Mail, and some online games like Call of Duty and NBA 2K.
Our team is working with our network partners to investigate this issue and solve it as soon as possible. We will keep you updated as we learn more.
Thank-you for your patience and for being in the herd!