Hey Herd – This issue has now been resolved and services should be back up in the Sydney area. If you’re still having trouble, try power cycling your modem. If things still aren’t working, let us know and we’ll help you get back online.
Posted May 04, 2026 - 19:51 UTC
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Hey Herd - We're aware of an issue affecting internet services for some of our customers in the Sydney area. We're working closely with our carrier to get you back online as soon as possible. Thanks for your patience as we work quickly to solve this. Check back often for updates